Terms and conditions for fido lido and fido fields and parking instructions.

Terms and conditions for the pool. 

• When you book you are hiring the pool for a fun swim, please be aware that you are hiring the pool for yourself and your dogs, and there will NOT be a hydrotherapist/lifeguard on duty with you.
• NO Humans must stand on the ramp.
• No dogs must use the stairs as they are not paw friendly.
• You MUST have a minimum of two adults. 
• Dogs MUST use the ramp to the platform and under no circumstances the stairs.  The stairs are to avoid slips for humans and are sharp on paws.
• All dogs over the age of 4 months are welcome.
• Owners swim with their dogs at their own risk. Please be aware that access into the pool for humans is via a swimming pool ladder.
• Children over the age of 11 are welcome to join but must be able swim and stand in 1.1m of water, and they must be accompanied by an adult in the water.
• Sessions are fun swims where you and your dog can splash and play, a vet consent form is not required, however if you have any concerns about your dogs health please consult your vet before booking.
• Whilst every care is taken to ensure the safety of dogs attending sessions, all dogs are still the full responsibility of the owner. Please ensure they are kept on lead at all times unless on the splash deck or in the pool.
• Due to water intoxication, we encourage owners who use the pool to bring floating toys ONLY, and to ensure all dogs have time to get out of the pool to relax.
• Please do not feed your dog for at least 2 hours prior to the swim session and ensure they have been to the toilet before arrival.
• Toilet incidents in the pool are rare but do happen from time to time - These can lead to the pool having to close for up to 48 hours. Bookings will be contacted as early as possible to rearrange their session if this should happen.
• Any fouling on site must be cleaned up by the owner (we provide a bin and bags).
• Dogs must be relatively clean when attending swim sessions.
• Fido Lido reserves the right to refuse entrance to sessions to any dog (and human).
• When visiting, all persons are to be aware that there are some uneven surfaces and are strongly advised to wear sensible shoes with non-slip soles if possible as the floor can become very wet during swimming sessions.
• Fido Lido cannot be held responsible for any loss or injury to any person dog or personal property whilst on the premises.
• Vehicles and contents are parked at owner’s own risk.
• Cancellations made less than 48 hours in advance will be charged full fee
• Any late arrivals will lose time out of their appointment.

Whilst swimming with your dog we do suggest that you wear a long sleeved t-shirt and shorts in the water which will help prevent dog scratches. There will be a range of toys for your dogs to play with, but you are welcome to bring any additional toys. Sessions are fun swims where you and your dog can splash and play, a vet consent form is not required, however if you have any concerns about your dogs health please consult your vet before booking. We have a full range of dog life jackets available if you have any concerns about your dogs confidence in the water. There is no first aider on the premises. Sessions are 30 minutes long (which is similar to taking your dog on a 2 hour walk) Changing room is basic and is located outside of the pool area. 

Terms And Conditions Of UseAll users must agree to these Terms and Conditions prior to use.These Terms and Conditions permit the Client to use Fido Fields Secure Dog Field for exercising dogs under close personal supervision at all times.By using the facilities at Fido Fields Secure Dog Field (hereafter referred to as ‘Fido Fields’), you (hereafter referred to as ‘The Client’), automatically agree to these terms and conditions.USE OF Fido Fields SECURE DOG FIELD:  

1. “Conditions” means these booking conditions which shall form part of the contract between Fido Fields and the client and whoever is using the field.
2. We have absolute discretion to permit or prohibit all types of activity on the land.
3. This booking is personal to the Client and may not transferred or sub-let to any other person, without prior consent from Fido Fields.
4. Please park in the Stables compound and follow video instructions to how to access the field, see below for where it is located and access into the field.
5. If you have a mobility issue then please contact Fido Fields to access a different parking area on 07821300412.
6. Please only use the poo bags provided, we compost the poo and need to use these specific bags.
7. There is fresh water in the field but please make sure you test the hose pipe as it can get very hot in hot weather.
8. Please swill any runny poop away.
9. You must not climb on any gates, fences or posts at any time. If any injuries are caused by doing so Fido Fields is not held responsible.
10. Do not allow your dog(s) to dig in any part of the venue, at any time. If they do attempt to dig stop them immediately as holes caused by your dog could pose a risk to other users. If your dog(s) dig(s) please attempt to fill the hole. If your dog(s) causes significant damage, please inform Fido Fields immediately to enable repair.
11. The field is surrounded by a fence 1.8 meter to 2 metres high deer fencing however if your dog(s) can jump high fences or is likely to dig themselves out then the field may not be totally secure for you. This is a secure field and not a prison. We cannot accept responsibility for escapees.
12. The Client shall keep Fido Fields clean and tidy and shall ensure that all litter and refuse generated by the Client and users is taken home with them. All dog excrement MUST be picked up using ONLY the poo bags provided and then placed in the dog poo bin. Not picking up after your dog(s) could result in the Client/user being banned from any future use of the field.
13. If you do wish to use your own poo bags please take your poop home.
14. The Client should be aware that the ground is uneven in places and caution must be taken. The Client is using the field at their own risk.
15. The Client is advised to wear sensible and appropriate footwear to suit the grounds and conditions.
16. The boundary and security of the field is checked on a daily basis, however the Client is advised to check that they are satisfied with the height, safety and condition of the fencing and to inform Fido Fields on 07821300412 of any discrepancies.
17. The Client must at all times take good care of Fido Fields and its equipment and will be responsible for any damage to Fido Fields or any part of it or any equipment or other property of Fido Fields whether forming part of the hire or not.
18. The Client shall not be permitted to remove or obscure notices or placards displayed at Fido Fields.
19. The Client shall not interfere with or make any alteration to the layout or arrangement of Fido Fields without prior written consent.  You can however move bales to suit training needs and other equipment. 
20. Once we have agility equipment in the field please do not move it.
21. The Client shall ensure that no noise nuisance shall be caused to occupiers of properties surrounding Fido Fields.
22. Please do not use whistles that humans can hear.
23. At no time should a dog(s) be tethered to any structures on site i.e. fencing, posts, gates etc,
24. Dogs should not be left unattended at any time. You should accompany your dog(s) at all times, so that you are aware of what your pet is doing and that they are safe and complying to these terms and conditions.
25. Do not allow any dogs out of your vehicle until you have driven through the carpark gates, when you do get out, please do keep your dogs on a lead especially if others are using the field.
26. Please do not move seats and bales near to the fences as this would allow dogs to escape.
27. No smoking or vaping please.
28. We reserve the right to ban any persons who do not adhere to these terms and conditions and who might cause damage or injury.
29. Please report any accidents or injuries to 07821300412 and any issues you feel are dangerous.
30. Please report any near misses in relation to any accidents so we can review our health and safety policies.
31. Please do not enter the house unless it is an emergency or any stables, barns or buildings.
32. Please close all gates behind you.
33. Please do NOT close the entrance gates.
34. Please keep your dogs on a lead until you enter the dog field and before you leave the field.
35. Please do not leave your dogs in a car in hot or warm weather.

 If you have a dog that is on the DDA list (including XL Bullys) my insurers have confirmed you may use the field if you comply with the following rules as well as any statutory rules/laws: 

• The dog is registered with the index of exempted dog (IED) and a copy of the life certificate is obtained and provided to us in the event of a claim.
• A copy of the public liability insurance certificate for the dog is obtained and provided to us in the event of a claim.
• The dog handler ratio is 1:1 with their handler at all times.
• The dog is Neutered – in line with Government Rules.
• The dog is Micro Chipped.
• The field is private property with no public access passing through. Fido Fields is private property.
• The field is securely fenced and locked so the dog cannot escape. The client is advised to check that they are satisfied with the height, safety and condition of the fencing.
• The dog is kept on a lead and muzzled until the gate is shut when entering the field, please make sure you have checked all gates are also shut.
• The dog is put back on a lead and muzzled before opening the gate to leave the field.
• You can remove the lead and muzzle once inside the secured field.
• If the household has more than 1 dog, they can come to the field together, but the banned breed dog must have its own handler and then another member of the same household needs to be present to supervise the other dogs. If there is more than 1 banned breed in the household they can come together but each dog must have its own handler.

 Use of equipment: 

• In the field there are plastic boxes with fun activities to amuse your fur babies. There are instructions for each activity. Please do have a go.
• If you are using the dog racing lure, then please make sure you carefully follow the instructions as it will damage the lure if not followed carefully.
• We check the field daily but there might be balls and other dog toys that we might have missed. It is however your responsibility to check the field is safe for you and your family.
• Children must be supervised at all times.

 Parking instructions: If arriving from Eastoft village the entrance is just after the bend on the left of the road over a tarmac driveway and into a stable block.  If arriving from the windfarm road then the entrance is before the bend on the right hand side of the road. The gates are always open during our opening times so please do not close them. Please be careful when entering and leaving the site. Route to the field: Proceed through the five bar gate, closing it behind you. Go to your left where the high fencing starts (not towards the pool) and go through the next five bar gate, also closing it after you. Walk past the small cottage and keep going.  Turn right on the path until you get to a deer gate, this is the entrance to the field. It is not locked but can be securely closed once in the field. The path is uneven in places especially near the gateway so please be careful.